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Resetting Excel Add-In (xludf error)

Periodically Microsoft Excel's cached version of various add-ins become corrupted and stop working as expected or at all. The most common indicator this has occurred is that singlepane add-in formulas will appear with xludf_ in front of them and will not refresh.


If this occurs, follow the procedure below (Exactly) to reload the add-in:


  1. Go to File menu in excel

  2. Click options in bottom left

  3. Select the Trust Center tab

  4. Click the Trust Center Settings button

  5. Go to Trusted Add-In Catalogs

  6. Check the box that says “Next time office starts, clear all previously-started web add-ins cache.”

  7. Click OK, OK again to close settings.

  8. Exit out of ALL Office applications (word, outlook, powerpoint and excel).

  9. Reopen Excel and open the add-in.

  10. The add-in should load and you’ll have to login again.

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